Testimonials
Father Norton
I am pleased to recommend Happy and Great Home Care Services for eldercare support as Dahlia & team are committed to high standards of quality care, knowledgeable and loves helping people.
Dr Irving Edelman
“Ms Dahlia Williams was a caring concerned home health aide and personal home care provider, who was also good natured and a very reliable aide for my wife . “She shows attributes of being a hard-working and reliable individual” on the post Dr Edelman and Miguelina MSW"
Miguelina Almonte, MS, LCSW-R Social Work Supervisor: North Central Bronx Hospital
".........I recommend Ms Williams with no reservation as she shows attributes of a good nature, hard working and reliable individual." New York
About Us
We are a team of experienced Home Health Aides offering the best elderly care in New York. We encourage you to be very open during interview regarding daily service options such as cleaning, hygiene, meal preparation, supervision, etc.
EXPERIENCED CAREGIVERS [Home Care Registry No. 00654568]
We provide a calm, safe & friendly atmosphere. Home Care assistance or elderly care support are available on a daily or weekly basis within your home or during temporary hospitalisation. Our trusted home health aides will provide you with the BEST quality care tailored to your needs.
We not only assist with daily tasks but promote participatory and or active lifestyle where possible, thereby developing a caring relationship with you.
Companionship is essential to you and our caregivers are happy to provide
one-on-one high quality support.
HAPPY & GREAT HOME CARE SERVICES, INC. STANDARDS
TIPS
BEST PRACTICE EXPECTED OF ALL STAFF
1st - WASH HANDS
When the aide arrives at the patient or client’s home they should greet them & ask “how are you doing today?”. Expect our staff to then wash their hands for at least 20 seconds.
2nd - CLEANSE MOUTH & DETERMINE BREAKFAST CHOICE
Our staff will give the elder an opportunity to indicate what they would like to eat & ensure their mouth is cleaned before they consume the breakfast. breakfast.
3rd - ENSURE MEDICATION IS TAKEN ON TIME
Prior to administering medication, our staff will check for any changes in prescription, expiration dates etc. and ensure that all required medication is taken on time.
4th - BATHE & PAMPER
Absolute care will be taken to make the bathing & pampering experience welcoming to our elderly client. We groom them to both look and feel good.
5th - LIGHT HOUSEKEEPING
We endeavour to ensure that our elderly client always have clean clothes to wear. In addition, we promote a calm atmosphere by maintaining a clean environment.
6th - LUNCH OF THEIR CHOICE
Although we recommend healthy options we will be mindful of the client’s choice and the diet recommended by medical professionals.
7th - RELAXATION
Our aide will spend quality time with elderly client looking at family photos & videos, engaging in conversation, playing bingo, music and watching TV.
8th -DINNER OF THEIR CHOICE
We prepare tasty meals for our clients while maintaining to dietary choose from. This makes them happy prior to bedtime.
9th - DESSERT
Dessert time is a rewarding experience. Our client has opportunity to choose a dessert of their choice.
10th - RELAXATION TIME
A moment of comfort with client: as bedtime approaches our aides ensure that our client is relaxed.
11th - BEDTIME PREPARATION
Personal hygiene wii be provided to ensure a comfortable, dry and peaceful rest based on the clients/family wishes.
HOW DO YOU PROVIDE QUALITY PATIENT CARE?
1) Safe delivery of health care that minimises risks and harm to service users including avoiding prevention. Injuries and reducing medical errors.
2) Effective provision of services based on scientific knowledge & evidence-based guidelines.
3) Timely
4) Efficient
5) Equitable
6) People centred
We Safeguard Against all types of Elder Abuse:
Discriminatory,
Domestic,
Emotional,
Financial,
Modern Slavery (including human trafficking to engage in acts of FORCED begging, criminal behaviour, work, marriage, organ donation, or prostitution); Neglect (including Self Neglect: hoarding, lack of personal care etc.); Organisational (ill treatment via omission, poor practice, inadequate structure, policies and practice etc.);
Physical;
Psychological or
Sexual.
We adhere to the government's Occupational Safety & Health Administration (OSHA) standards for home health aides working in New York home care or elderly care work environments.